Privacy Policy

At humble abode Bangkok, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us — whether you're browsing our website, booking a stay, or contacting our team.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email, phone number, and nationality — usually collected through booking inquiries, forms, or direct communication.
Booking Details: including check-in/check-out dates, guest count, and special requests.
Payment Info: We do not store payment information. All transactions are securely handled through our booking platforms (e.g., Airbnb, Booking.com) or payment processors.
Device & Usage Data: such as IP address, browser type, and pages visited, to help us improve our website and user experience.

2. How We Use Your Information

We only use your information to:

Process your booking and communicate with you.
Provide customer support before, during, and after your stay.
Personalize your experience and offer relevant updates (e.g., check-in info, directions).
Comply with legal requirements such as TM30 registration under Thai immigration law.

3. Sharing Your Information

We never sell or rent your data. We may share limited information with:

Government authorities (for TM30 and legal requirements).
Service providers helping us operate (e.g., housekeeping, airport transfer providers).
Trusted platforms where your booking originated (e.g., Airbnb, Booking.com).

4. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined above, and to comply with our legal obligations.

5. Your Rights

You have the right to:

Request access to your personal data.
Ask for correction or deletion of your information.
Withdraw consent at any time (where applicable).

Just reach out to us at humble.abode.bangkok@gmail.com and we’ll be happy to assist.